Customer Newsletter, April 2008

Website Strives to Answer Your Questions
Last month we told you about a new feature on our website that allows you to ask a question to Southern’s staff, or to simply make a comment about your service. We’re glad to see this feature has already been used, and we’ve been able to answer some questions pertaining to billing, irrigation, the website and more! We have also developed a “FAQ” page, dedicated to your “frequently asked questions”. You can also look to this as a source of information, and if we have new questions come up in the future, we will add them to this page so you can find answers!

If you use this website feature to contact us, your question or comment will be sent to Southern’s webmaster, then forwarded on to the appropriate staff member who can answer your question. The response is not “instant”, but we do strive to answer you question in as quick of a manner as possible.

If you’d like to give it a try, just look for the icon (pictured above left) on our home page.

Other stories you'll find inside this edition:

• Service Recognized for Four Directors
Recently, four of Southern's board members were honored for reaching milestones in their service to Southern Power District. More>>>
• Clearing Up the Mystery Behind Portable Heaters
We have received a number of phone calls recently about portable electric heaters. More>>>
• Linemen Stay On-Task with Busy Work Schedule
Southern's linemen are going "full steam ahead", continuing to chip away at a large number of projects that were outlined in last month's newsletter. More>>>
• Central City Service Area Employees Win Safety Award for Second Straight Year
In January we told you that in response to rising costs, the Distriact would be taking on a very ambitious work schedule this year, andn will not take advantage of contracted labor--both in line construction and engineering. More>>>
• Recipe Box...Bruschetta
A tasty appetizer that's sure to please! More>>>